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Town Flowers of Wilmslow is dedicated to providing the highest quality, at
competitive prices. All our fresh cut flowers are supplied by dedicated florists
such as ourselves to provide a UK wide and International Relay
Service. We can arrange same day, next day and International delivery for you.
A service charge of £4.50 will be added to your online order for floral
deliveries for anywhere within mainland UK (subject to remote area access).
Same Day Delivery to recipients on mainland UK is normally possible on flower
orders received by Town Flowers no later than 1.00 pm (GMT).
A total delivery charge of £8.50 shall be implemented on all International
Deliveries. We can arrange delivery to over 150 countries.
Customers who request delivery in a remote rural area will be advised prior
to any delivery taking place of any additional delivery charges.
All International deliveries (external to the UK) may take up to 3 working
days to deliver. Please note that if we experience problems with your
international order, it may take up to 3 working days before you are notified of
this.
Flower deliveries will not normally be made on a Sunday (Mothers Day only
exception) or on UK public holidays. Please contact if you require a special
delivery at these times to see whether it is possible for us to arrange this
delivery request.
The AM or PM preference is just that - a preference. We Do Not guarantee any
delivery times, unless the order is for a funeral, in which case these orders
will be delivered in good time before the funeral, (normally 1-2hrs before). We
will always try to adhere to your requested preference wherever possible.
We deliver all non-funeral orders between 8am and 8pm. We do however;
endeavour to deliver before 4pm, especially in the case of birthdays and
anniversaries. School and business address opening hours are also taken into
consideration by our delivering service.
Whilst we agree to use all reasonable endeavours to ensure that delivery will
be on the requested delivery date you acknowledge that actual delivery will be
via a local TeleFlower Florist or third party special delivery service.
In very occasional circumstances delivery on the requested terms will not be
possible. In such circumstances you will be given prior notice wherever possible
and we shall make alternative arrangements to ensure delivery is achieved.
Delivery to certain locations where a third party recipient is involved, such
as hospitals, airports, hotels and ships, the signature of any person authorised
to accept delivery on behalf of the organisation shall be accepted as proof of
delivery to your chosen recipient.
In respect of orders outside the UK, Channel Islands and the Republic of
Ireland, delivery shall be made as soon as is reasonably practicable but you
acknowledge that delivery on the intended delivery date, particularly in respect
of orders received for same day delivery or for Sundays and Public Holidays,
these cannot be guaranteed.
It is possible to inform us of a preferred delivery time within the order
process. To assist us in meeting your preference, please ensure your order is
placed at least one working day prior to the preferred delivery time and that
all delivery details have been confirmed as current and accurate.
In the instance of there being difficulties in delivering your order to the
intended recipient we (including the florist or third party delivering your
order) reserve the right to contact the recipient using the contact details you
provide on the order form. If the recipient’s telephone number has not been
registered as Ex-directory, we may be required to trace the recipient’s
telephone number in order to achieve a satisfactory delivery.
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